As a travel agent you need to embrace this channel as another way to spread the word about your business.
If you’re currently using email, direct mail, going to trade shows and constantly updating your website, keep up the good work. Social media isn’t a replacement for any of these marketing strategies. It’s a necessary addition.
Social allows you to communicate with clients or potential clients in a different tone and format than any other marketing channel. The various platforms allow you to get to know your customers and to build and strengthen relationships.